Shipping and Returns

Shipping & Processing

Please allow up to 3 business days (Monday - Friday) for orders to be processed before they ship.

Domestic Shipping

° Standard Shipping: 4 to 7 business days (Monday-Friday) once processed.
° Expedited Shipping: 2 business days (Monday-Friday) once processed.

Returns

We understand there may be occasions where you order items in error. That is why we offer a 14 day return policy, so if for any reason you change your mind about your purchase, you can return it, unopened (including that little silver seal, perforated shrink band, and any sticker seal), in its original condition, within 14 days of the date you received it and receive a refund.

Any refund does not include the shipping charged for sending the item(s) to you, or return shipping costs. We recommend shipping your return with tracking to ensure it makes it back to us, otherwise we will not be able to issue a refund on your item(s).

For returns or any other inquiries, please use the contact form or reach out to customer service for assistance at info@byjsthebrand.com.